Privacy Policy
This policy describes how ResumeMatcher handles personal data when you use the platform.
Information we collect
We collect account details (name, email, role), resume and job-description content you submit, analysis/history records, billing metadata from payment processors, and technical logs required for reliability and abuse prevention.
How we use information
We use data to provide resume analysis, maintain your account, process payments and credits, troubleshoot service issues, improve product quality, detect misuse, and comply with legal obligations.
AI processing
Uploaded resume and job-description text may be sent to trusted AI providers to generate analysis outputs. You should avoid including highly sensitive personal data not required for hiring workflows.
Third-party processors
We use infrastructure, authentication, analytics, and payment vendors to operate the service (for example hosting, database, auth, and Stripe billing components). We do not sell personal data.
Data retention and deletion
We retain account and analysis data while your account is active, and longer only when needed for legal, security, or fraud-prevention purposes. You may request account deletion and associated data removal subject to legal exceptions.
Security
We use reasonable technical and organizational safeguards, including access controls and transport security. However, no online service can guarantee absolute security.
Your privacy rights
Depending on your location, you may request access, correction, deletion, export, or restriction of processing. Contact us to submit a request and we will respond within applicable legal timelines.
Cookies and tracking
We use essential cookies/session tokens for authentication and platform functionality. Optional analytics tooling may be used to improve product performance and user experience.
International transfers
Data may be processed in countries other than your own. Where required, we apply appropriate safeguards for cross-border transfers through our vendors and contractual controls.
Contact and policy updates
For privacy questions or requests, contact us at hfbgroup.co@gmail.com or via the Contact page. We may update this policy periodically and will publish changes with a new effective date.
Last updated: May 31, 2026